1.
Log in with your username and password.
If you haven't registered yet,
Go to My Bupa.
Opens in a new window
2.
In “My Claims" option in the top menu, select "Pre-authorizations".
The processing time of the authorization request will be less than 2 hours, in the case of emergency services and less than 48 hours for all other cases.3.
Click on "Request Pre-authorization".
4.
Enter the applicant's information. Select the policyholder, the country of service, medical providers information and an emergency contact.
5.
Enter the medical information and attach the documents related to the pre-authorization.
6.
A estimated resolution date of your request will be displayed
You can also ask your medical provider to contact us
Or request pre-authorization for your medical services through your agent
If you have any questions, contact us through the inquiries option or by phone using the number that appears in our contact information page
If you have any questions, contact us through the inquiries option or by phone using the number that appears in our contact information page